Korea Business Review
Korea Business Review

MARKETING & CUSTOMERS

When Price Advertising Changes Quality Expectations, a Brand's Choice

Price advertising not only communicates an amount but can also alter expectations of quality. Based on an online bookstore experiment with U.S. adults, this article analyzes the conditions under which Korean companies should design discount messages alongside descriptions of product composition and performance.

이우리 EditorPublished 2026년 10월 4일Updated 2026년 10월 4일
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When Price Advertising Changes Quality Expectations, a Brand's Choice

Price advertising not only communicates an amount but can also alter expectations of quality. Based on an online bookstore experiment with U.S. adults, this article analyzes the conditions under which Korean companies should design discount messages alongside descriptions of product composition and performance.

The decision to lower prices and the decision to place a low price on the front screen of an advertisement are two different management problems. The former changes the amount a customer will pay, while the latter changes the starting point from which a customer understands a product.…

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