Korea Business Review
Korea Business Review

Korea Business Review · Section

ECONOMIC TERMS

Free
What is NRR (Net Revenue Retention) and Why It Can Exceed 100% Even When Customers Decrease

경제용어

What is NRR (Net Revenue Retention) and Why It Can Exceed 100% Even When Customers Decrease

NRR is an indicator that tracks revenue changes within an existing customer cohort. Using Snowflake's 126% figure, this article explains the true definition of NRR and clarifies its differences from customer retention rate, GRR, and overall growth rate.

이지영 Editor · 09/26/2026

Read more →