RESEARCH NOTES
The Pros and Cons of the Golden Age of Unmanned Stores: Growing Store Counts, Diverging Sales
In the era of the 10,000-won minimum wage, kiosks have evolved from a choice for business owners into a survival tool. A single fingertip touching a menu screen is quietly reshaping the boundaries of face-to-face service. [Photo = Korea Business Review DB] The expansion and fractures of unmanned stores in numbers. Just five years ago, unmanned stores were treated as a curious experiment.
In the era of the 10,000-won minimum wage, kiosks have evolved f…
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