Korea Business Review
Korea Business Review

ORGANIZATION & HR

How Should Organizations Manage Underperforming Employees?

Employees who lack engagement are quietly eating away at global GDP. The most authoritative data on the scale of underperformance comes from Gallup's annual State of the Global Workplace report. A significant portion of underperformers in organizations are not incapable people, but rather individuals whose engagement has been switched off, and the one holding that switch is none as other than the manager. As Gallup pointed out, if most team engagement stems from managers, the recurring phenomenon of underperformers in specific departments should be read as a signal to inspect leadership rather than the employees themselves.

박소유 책임기자Published 2026년 6월 11일Updated 2026년 9월 18일
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How Should Organizations Manage Underperforming Employees?

Employees who lack engagement are quietly eating away at global GDP. The most authoritative data on the scale of underperformance comes from Gallup's annual State of the Global Workplace report. A significant portion of underperformers in organizations are not incapable people, but rather individuals whose engagement has been switched off, and the one holding that switch is none as other than the manager. As Gallup pointed out, if most team engagement stems from managers, the recurring phenomenon of underperformers in specific departments should be read as a signal to inspect leadership rather than the employees themselves.

"A system of revival" comes before "the art of letting go"… Standards required by the courts and solutions pointed out by global data In every organization, there are employees who fall short of expectations.…

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