digital-innovation
The First Gate to Becoming an AX Organization: What Should We Prepare for a Successful AI Transformation?
The starting point of AI transformation (AX) is organizational consensus on the tasks to be improved and the criteria for success. This article analyzes the preparatory requirements for data, authority, learning, and performance measurement through customer support, development, and product planning research, along with subsequent data from 2026.

The starting point of AI transformation (AX) is organizational consensus on the tasks to be improved and the criteria for success. This article analyzes the preparatory requirements for data, authority, learning, and performance measurement through customer support, development, and product planning research, along with subsequent data from 2026.
The claim that introducing AI makes work faster yields different results depending on which task is assigned to whom.…
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