SPECIAL REPORTS

KBR Special Reports

Anatomy of the 2026 Delivery App Fee Structure and Diagnosis of Small Business Profitability

As delivery apps have become a core infrastructure of the food service industry, consumer convenience has been maximized, but structural challenges lie behind this, such as the high actual fee burden borne by small business owners and deepening platform dependency. Executive Summary: As of 2026, while the 'differential fee system' of the three major delivery apps has fully taken root to establish a superficial framework for mutual growth, pointed critiques remain that the actual fee burden felt by small businesses still lingers at the threshold of undermining profitability.