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The Opportunities Revealed by IKEA's Expanded Used Furniture Take-Back: Where Profitability is Decided in the Resale Business

Using the expansion of Ingka Group's FY25 used product take-back program as a starting point, this article analyzes the cost structure of acquisition, inspection, storage, and resale. It outlines the differences between direct purchase and transaction brokerage, as well as the gaps between collection volume and sales performance.

KBR경영연구소Published 2026년 9월 16일Updated 2026년 9월 16일
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The Opportunities Revealed by IKEA's Expanded Used Furniture Take-Back: Where Profitability is Decided in the Resale Business

Using the expansion of Ingka Group's FY25 used product take-back program as a starting point, this article analyzes the cost structure of acquisition, inspection, storage, and resale. It outlines the differences between direct purchase and transaction brokerage, as well as the gaps between collection volume and sales performance.

When a company that sells new products buys back items previously used by customers, the transaction extends for another cycle. For customers, it serves as a convenient disposal service, while for the enterprise, it creates an opportunity to sell second-hand goods.…

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