case-study
I Replied After Work… And It Became Expected
Team Leader Park praised a team member for quickly responding to a late-night message. We consider what actions a leader should take to maintain emergency responsiveness while ensuring that off-hours availability does not become the standard of diligence.
Team Leader Park praised a team member for quickly responding to a late-night message. We consider what actions a leader should take to maintain emergency responsiveness while ensuring that off-hours availability does not become the standard of diligence.
Team Leader Park often left ideas that came to mind in the evening in the team chatroom. He did not mean for them to be answered immediately.…
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