case-study
The Low Score Heard for the First Time in an Evaluation Interview: Why Did the Team Member Feel Unjustly Treated?
Team Leader Park told Lee Dae-ri that he was doing fine throughout the year, only to reveal a low score for the first time during the evaluation interview. We consider feedback criteria that prevent evaluations from becoming belated judgments.

Team Leader Park told Lee Dae-ri that he was doing fine throughout the year, only to reveal a low score for the first time during the evaluation interview. We consider feedback criteria that prevent evaluations from becoming belated judgments.
During the year-end evaluation interview, Team Leader Park informed Lee Dae-ri of a lower score than expected. The reasons given were that the submission of reports was delayed on multiple occasions and that a client request was omitted once. Lee Dae-ri was taken aback. 'You told me I was doing well all this time.…
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